Return ~
& Cancelation
Return Policy
Timeframe : Customers typically have a certain period (e.g., 5 days) from the date of delivery to initiate a return.
Condition of Items : Items must be unused, undamaged, and in their original packaging for a successful return. Certain items, such as perishables or personalized products, may not be eligible for return.
Return Process : Customers should contact the company’s customer support to initiate the return process. They may be required to provide order details and reason for the return.
Return Shipping : The company may offer free return shipping for items that arrived damaged, defective, or were shipped incorrectly. In other cases, the customer might be responsible for return shipping costs.
Refund or Exchange : Customers typically have a certain period (e.g., 5 days) from the date of delivery to initiate a return.
Cancellation Policy:
Cancellation Timeframe : Customers can usually cancel their orders within a certain timeframe after placing the order (e.g., within 24 hours).
Cancellation Process : To cancel an order, customers may need to contact customer support with their order details and request cancellation.
Refunds for Cancelled Orders : If the cancellation request is made before the order is processed or shipped, the customer is typically eligible for a full refund. If the order has already been shipped, the return policy will apply.
Exceptions : Some products or services, such as digital downloads or personalized items, may not be eligible for cancellation after a certain point.